Testimonials

“I have been going to Sugarloaf for many years. Dr. Rai and her staff have always been extremely professional, knowledgeable, and very caring to all of my pets.”

Ginny

“You guys are just wonderful. I had to pick up Snuggles prescription after hours and you even drew little hearts on the bag. It’s the little things that really matter. Thank you for taking such good care of her every time she is there.”

Doreen

“Dr Rai and the girls are so caring. They take the time to answer all your questions and tell you what to expect. My cat has a life long illness and they go out of their way to make sure I understand her difficulties and treatment. I can’t say enough about them all. I’m so happy I found them.”

Snuggles Mom

“We love Sugarloaf! Our cat is a terrible patient and has presented untold challenges. The staff is patient and kind. Dr. Rai has gone above and beyond to ensure that the cat is safe, healthy, and well-treated, despite numerous obstacles. We have referred others to the clinic and they all agree that it’s a wonderful place!”

Deborah B

“I just love Sugarloaf I have been going here for two years and the staff and Dr Rai are wonderful. They call to check up after a visit and Dr Rai actually calls you herself to tell you results. I would recommend them to everyone.”

Lose

“Great staff and amazing doctor. I am always made to feel that my dog is special. Everything is explained in great detail.”

Liz

“This was my best vet experience so far. Dr. Rai was very thorough in examining the patient, informative in her education about the treatment plan and follow up on after care. What I also appreciate is that there were not multiple patients waiting whenever I got to the clinic. Check in was swift, wait time low, and all staff really nice and friendly. I am super happy I chose this clinic.”

Annette

“Julie was fantastic! We needed an international health certificate and Julie not only held our hand through the whole process, she was just a super star. She did all the research, came in on her day off to make sure the deadlines were met, and she genuinely cared. Thank you.”

Diane

“As a first time mom owning a puppy, they have been kind, caring and patient with me. Oreo absolutely loves going to the vet.”

Megan

“Always friendly and love taking care of Dave, our cat!”

James

“The whole office is very friendly and patient. Panda always wags her tail when she sees whoever is taking her to the back for whatever appointment she has. Can’t think of a better endorsement.”

Jeff

“My cat has a lot of health challenges and Dr. Rai and her staff make it possible for him to be a happy, active boy!”

Katie

“Dr. Rai and staff always treat our pups like their own. We never doubt our pups are in fantastic hands and getting the best care possible.”

Bobbie

“You were able to treat Harper the same day. As always, care Harper received was exceptional. I was kept updated, and was given clear instructions for post op.”

Anne

“Excellent, professional service with great communication, wonderful care and PETS LOVING CREW. They all are patient, understanding, supporting in hard moments and also take their time to explain all details regarding your beloved pet, options and suggestions. They have just saved our little cutie Boy DEOGI, who suffered acute pain . Today he is back to normal, happy playing and running around. Thank you Dr. RAI and Thank you everyone at Sugarloaf Animal Clinic. Dariusz, Keith & Deogi. You all are Angels!!”

Dariusz Z

“Just moved to AZ and was looking for a local vet. The staff was so patience and friendly. My kitty was having issues but when I explained a bit more of the situation, they wanted to see him ASAP. They were able to squeeze me into the current schedule and help my little guy out. The tests were expensive but the vet did an awesome job providing a diagnosis and treatment plans. I found this vet based on google reviews and they didn’t lie. They are great to work with!”

Shawna M

“This isn’t my usual vet place but mine was closed. I called Sugarloaf, I was in a bind and needed something same day for my dog. They got me in same day, called me with updates, most importantly they treated my dog with care. Will be coming back to them every time.”

Alexandria P

“This was my best vet experience so far. Dr. Rai was very thorough in examining the patient, informative in her education about the treatment plan and follow up on after care.”

Annette K

“Julie was fantastic. We needed an international health certificate and Julie held our hand through the whole process. She was a literal superstar. She not only did all the research for the certificate, she came in on her day off to make sure that the tight deadlines were made. Thank you so much.”

John J

“I’ve Been to Dr Rai’s office many of times. Dr Rai and her staff always treats me and my furry children with kindness and respect. My 4 legged child is a bit over protected and Dr Rai and her staff ALWAYS finds a way to make him comfortable. Thank you for always treating him with love and kindness (even though his not so kind to you 😬). I highly recommend Sugarloaf Animal Clinic if you want to most In depth care and compassion for your furry four legged ones. Thank you guys for all you do.”

Terri L

“Dr. Rai saved my dog’s life. I adopted my dog from the humane society in Flagstaff and it turned out he was actually really sick, I just didn’t know it. 12 days in, I realized something was wrong and did some research on local vets and decided to take him to Dr. Rai at Sugarloaf Animal Clinic. He was very sick but only 1 year old and Dr. Rai worked really hard to save his life. I won’t post any of his pictures from his treatment because they are a little graphic but here he is now, a happy, healthy boy. Dr. Rai has my business for life. We take all 4 of our dogs to see her.”

Ashleigh F

“I am forever grateful to Sugarloaf. About a year ago, I had to make the hard decision to put my dog down. I was so emotional as I knew the day would eventually come but at that time, I wasn’t ready for it. I was able to get an appointment the same day I called. The staff and doctor went above and beyond to make me feel comfortable. They were very empathetic and kind. They truly showed support during that tough time I was going through. They made sure I got as much time needed to say my goodbyes. I miss my girl so much. I am happy Sugarloaf was there to help me with the process. A place like this I highly recommend. Again, words cannot express how grateful I am.”

Monica L

“Dr Rai and her staff always seem to know just what’s wrong with my cat. She rebounds in a day of being seen. They are all very caring and loving. You can see that they love what they are doing. Snuggles and I will continue to go there as long as needed. Dr Rai really knows what she is doing and she even takes the time to call you herself to let you know what’s going on. I would recommend Sugarloaf to anyone who will listen.”

Doreen L

“We love Sugarloaf! Our cat is a terrible patient and has presented untold challenges. The staff is patient and kind. Dr. Rai has gone above and beyond to ensure that the cat is safe, healthy, and well-treated, despite numerous obstacles. We have referred others to the clinic and they all agree that it's a wonderful place!”

Taryn W